12:34 CARE Options
|System Update Deployment||INCLUDED||INCLUDED|
|Remote Network Monitoring||INCLUDED||INCLUDED|
|Basic Support Tasks||INCLUDED||Hourly|
|24/7 Response Support||INCLUDED||Per Incident|
|Priority Response Upgrades||INCLUDED||Per Incident|
Many IT service providers charge for support and maintenance in a way that can be confusing and difficult for their clients to budget. Worse yet, the pricing structure may encourage the providers to take longer to fix problems, so they can bill for more hours.
12:34 MicroTechnologies treats our clients better than that. Our 12:34 CARE (Consulting and Response Engagement) plan is a fixed price contract that encourages fast, effective problem solving.
We offer 2 levels of CARE support: CARE and CARE Basic. These options allow you the flexibility to choose a plan that meets your budget, while still protecting your business with quality, skilled technical support.
Protecting your business is about more than just avoiding viruses and keeping email working.
We provide a full range of security and data protection services, including:
As a Microsoft Partner, let us help you transition to the Cloud.
Microsoft Cloud services such as Office 365 and Azure help reduce unnecessary hardware expenses, while ensuring that you are protected by the most up-to-date and secure technology.
As a certified Microsoft Silver Partner for Small and Midmarket Cloud Solutions, our trained staff can help you to take advantage of infrastructure as a service, which translates into lower operating costs and reduced down-times.
Not every business needs a dedicated Chief Information Officer, but every company can benefit from expert guidance on using technology to support its business needs.
Benefit from our decades of experience to help make technology-related business decisions, at a fraction of the cost of hiring a dedicated CIO. We can help you make informed decisions about: