CARE and CARE Basic protection plans

12:34 CARE Options
CARE CARE Basic
System Update Deployment INCLUDED INCLUDED
Remote Network Monitoring INCLUDED INCLUDED
Warranty Labor INCLUDED Hourly
Anti-Virus Software INCLUDED Hourly
Basic Support Tasks INCLUDED Hourly
Network Installation/Set-up INCLUDED Hourly
Hardware Installation/Set-up INCLUDED Hourly
Security Installation/Set-up INCLUDED Hourly
Software Installation/Upgrades/Configuration INCLUDED Hourly
24/7 Response Support INCLUDED Per Incident
Priority Response Upgrades INCLUDED Per Incident

IT Support

IT security, corporate services, cloud deployment, and more

Many IT service providers charge for support and maintenance in a way that can be confusing and difficult for their clients to budget. Worse yet, the pricing structure may encourage the providers to take longer to fix problems, so they can bill for more hours.

12:34 MicroTechnologies treats our clients better than that. Our 12:34 CARE (Consulting and Response Engagement) plan is a fixed price contract that encourages fast, effective problem solving.

We offer 2 levels of CARE support: CARE and CARE Basic. These options allow you the flexibility to choose a plan that meets your budget, while still protecting your business with quality, skilled technical support.

IT Security

Protecting your business is about more than just avoiding viruses and keeping email working.

We provide a full range of security and data protection services, including:

  • Enterprise-level antivirus software
  • Data backup and disaster recovery plans
  • Firewall services
  • Spam filtering
  • Scheduled system updates
  • VPN (Virtual Private Network) configuration
  • Proactive network and hardware monitoring

Cloud Services

As a Microsoft Partner, let us help you transition to the Cloud.

Microsoft Cloud services such as Office 365 and Azure help reduce unnecessary hardware expenses, while ensuring that you are protected by the most up-to-date and secure technology.

As a certified Microsoft Silver Partner for Small and Midmarket Cloud Solutions, our trained staff can help you to take advantage of infrastructure as a service, which translates into lower operating costs and reduced down-times.

CIO Advisory Services

Not every business needs a dedicated Chief Information Officer, but every company can benefit from expert guidance on using technology to support its business needs.

Benefit from our decades of experience to help make technology-related business decisions, at a fraction of the cost of hiring a dedicated CIO. We can help you make informed decisions about:

  • Hardware purchasing
  • Website implementation
  • Communication Tools
  • Security & Compliance
  • Remote Access
  • Document sharing
  • Business software tools

Our Partners